NOW:53122:USA01012
http://widgets.journalinteractive.com/cache/JIResponseCacher.ashx?duration=5&url=http%3A%2F%2Fdata.wp.myweather.net%2FeWxII%2F%3Fdata%3D*USA01012
75°
H 75° L 63°
Cloudy | 14MPH

Secret Tourists Strike Again

May 14, 2012

Waukesha, WI – National Tourism Week was celebrated May 5-13, 2012 and in an effort to enhance tourism awareness the Waukesha and Pewaukee Convention and Visitors Bureau (WPCVB) sent “Secret Tourists” out in the community. The purpose of the visits were to emphasize the tremendous daily role the frontline service staff plays in directing, informing and welcoming guests to our community.

Each Secret Tourist pretends to need directions asking front-line staff for assistance. This is one way businesses that encounter travelers can gauge the success of their front-line training programs including utilizing map pads that are offered to tourism businesses in Waukesha & Pewaukee. Visiting a total of 14 locations from various industries: gas stations, restaurants and retail, the CVB was pleased with the responses given by the front line staff.

Locally, travelers to Waukesha County spent more than $617,500 in 2011, up 8.21% from 2010! This again places Waukesha County as the 4th highest county in the state for tourism receipts, following Milwaukee, Dane and Sauk Counties respectively. All these travelers not only generate tourism revenue but also support 13,818 hospitality jobs in Waukesha County- up .78% since 2010.

The WPCVB actively markets to the business, sports and leisure traveler doing their part to support the statewide traveler spending exceeding $16 billion in 2012! This is a testament to the power of travel and its impact on the state’s economy as one of the three pillars of industry with manufacturing and agriculture.

WPCVB “Secret Tourists” were awarded small tokens of appreciation for proper answers and were provided additional Visitors Guides and maps serving as a reminder and resource for offering great customer service.

The Convention and Visitors Bureau is dedicated to the promotion of Waukesha & Pewaukee, WI, as a business and leisure destination. The allure of the area has been publicized by being chosen to host ABC’s Good Morning America, named “Best Affordable Suburb” in the US – Business Week and named America’s 8th “Best Place to Raise a Family” – Forbes Magazine. Additional community information can be found at www.visitwaukesha.org.

# # #

This site uses Facebook comments to make it easier for you to contribute. If you see a comment you would like to flag for spam or abuse, click the "x" in the upper right of it. By posting, you agree to our Terms of Use.

Suburban News Roundup

E-mail Newsletter

Your link to the biggest stories in the suburbs delivered Thursday mornings.


Enter your e-mail address above and click "Sign Up Now!" to begin receiving your e-mail newsletter
Get the Newsletter!

Login or Register to manage all your newsletter preferences.

Community Watch

» Preps football photos of the week: Sept. 19 9/19

» Party City pulls Slender Man Halloween costumes in Wisconsin 9/19

» East nips Lancers, 24-20, to get back into GMC race 9/18

» Man sentenced to 7 years for heroin death 9/18

» Hassless Mattress opens 4 worker-less retail outlets 9/17

» City to draft survey on chicken ordinance 9/16

» Preps football photos of the week: Sept. 12 9/12

» Lancers dominate Falls, 21-0, in GMC action 9/12

» "Mousetrap" opens at Sunset Playhouse 9/11

» Rash of vehicle break-ins in Elm Grove 9/9

» Irgens returns with revamped 'Corridor' plans 9/9

» Elmbrook taxi service asking city for $13k 9/8

» Dixon Elementary receives "Schools of Recognition" award by DPI 9/8

» Preps football photos of the week: Sept. 5 9/7

» Brookfield East, riddled with injuries, can't hang with Marquette 9/5

» Waukesha County Sheriff's Department warns of impostor scam, claiming missed court appearance, unpaid fines 9/5

» Waukesha County plans to spend $93 million on roads, buildings, parks 9/3

» Library lot costs nearly double 9/2

» Industrial development hinges on TIF district 9/2

» Teen trio teams up to take on suicide, depression 9/2

» Coast Guard ends search for Brookfield pilot missing after crash 8/31

» Preps football photos of the week: Aug. 29 8/29

» Elm Grove's Imaging Biometrics granted a patent 8/29

» Both husband, wife now have left loaded guns in restrooms Updated:  8/27

» Whitefish Bay hands Lancers, Kennedy opening-night defeat 8/22

View All Posts Got a tip? Welcome rss
Deal Watch - Milwaukee

Milwaukee's Best Discounts & Deals

Advertisement

Local Business Directory

CONNECT    

Most Popular